Automation
What can we do for you?
We help companies automate processes, implement AI, and build IT solutions that improve daily work. You don't need to know if you need a chatbot, an AI agent, or a custom app. Tell us about your process, and we'll evaluate what makes sense.
Automation of Repetitive Tasks
We turn manual, time-consuming activities into processes that run faster, more efficiently, and with less risk of error.
AI for Business
We design AI solutions that relieve people: automate communication, analyze data, and support customer service — without the team needing to understand the technology.
System Integrations
We connect systems that should work together from a business perspective: CRM, ERP, forms, mailboxes, databases, and operational tools.
Custom Software
We design and program solutions tailored to the company's process — from simple automations to applications supporting entire operational areas.
Process Analysis and Optimization
We identify places where the company loses time or money through manual work, and we propose specific technological solutions.
Maintenance and Development
We don't stop at implementation. We are a partner who maintains, monitors, and develops systems — so they work reliably and scale with the company.
AI doesn't have to do everything. It should do what makes sense.
There is no single right tool for every problem. That's why we start by talking about the process — and only then do we choose the technology: AI, automation, or integration, depending on what actually makes sense.
Chatbots and AI Agents
Solutions that answer questions, collect data, guide the user through a process, or perform tasks in company systems.
Quoting and Inquiry Handling
Automation of message, attachment, and order parameter analysis. The system prepares a draft reply or collects data for pricing.
Email Customer Service
Support for processes where the company receives many similar messages: inquiries, complaints, documents, and case statuses.
Document Workflow
Documents that currently circulate manually between departments can be received, analyzed, and forwarded automatically — without retyping, without delays.
ERP and CRM Integrations
Automatic data flow between systems that are technically separate but should work together from a business perspective.
Audiobots and Call Center
Voice solutions supporting the first line of contact, case qualification, and repetitive conversation scenarios.
We start with a conversation. Not with technology.
Good automation starts with understanding the process. Before we propose a solution, we want to know how work looks today, where delays occur, and what effect the change is supposed to bring.
We get to know the company, the process, and the expectations. We look for places where technology can genuinely help.
We check if the process can be automated, what data is available, what systems need to be connected, and if AI is the right solution.
We present the proposed scope, stages, costs, risks, and potential benefits. If the potential profit can be calculated — we show it directly.
Instead of starting with a large implementation, we often build a prototype or MVP on real data. This allows us to quickly verify if the solution provides value.
We develop the solution, adapt it to the team's work, and connect it with existing systems.
We explain technology in simple language. We help employees understand how to use new tools and how to work safely with AI.
When the solution works, it can be developed further: to other departments, processes, communication channels, or systems.
Technology Tailored to the Process
We don't impose a single set of tools. We select each solution for a specific project — based on data, security, budget, and what the company is already using.
PHP
Symfony
.NET
Docker
AWS
PostgreSQL
Bootstrap
HTML5
React
Android
Java
JavaScript
Python
OpenAI
Gemini
Claude
RabbitMQNew company. 25 years of experience.
SentioLab is a new brand, but it's formed by people who have been carrying out technological and business projects for over 25 years. We have worked with companies in finance, marketing, customer service, logistics, e-commerce, and startups.
As you read this, our clients' systems are working:
inquiries handled by our clients' systems
documents processed automatically
PLN saved right now
Leader
Paweł Kacprzak
Founder of SentioLabPh.D. Eng., graduate of Warsaw University of Life Sciences. He has been building companies at the intersection of technology and business for over 20 years — in 2004 he founded a digital printing house, in 2014 a software company specializing in process automation. Since 2023, he has been designing AI solutions for companies. SentioLab is a combination of two decades of operational, engineering, and technological experience.
Let's talk. The consultation is free.
Tell us about your process — we'll evaluate if and how we can help.
Book a ConsultationKnowledge, examples, and a practical view on automation
AI for Business
AI Assistant for handling inquiries and preparing quotes
Let's talk about automation in your company
Got a process worth improving? Want to see if AI or automation makes sense in your organization? Leave your contact info or give us a call.
Phone:
+48 509 400 567
Email:
kontakt@sentiolab.pl
Address:
SentioLab sp. z o.o.
ul. Nowoursynowska 161 L
02-787 Warsaw, Poland
NIP (VAT): PL7010410720
KRS: 0000495860
REGON: 147082076
What happens after you contact us:
- We'll call or write back.
- We'll have a brief chat about your company and process.
- We'll try to understand the problem and the expected outcome.
- If we see a place where we can help, we'll propose a specific next step — with no obligation.
- If we think another solution would be better, we'll tell you straight away.